Communications Act 2003 (c. 21)
(The document as of February, 2008)
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Communications Act 2003
2003 CHAPTER 21
CONTENTS
Content
Part 1
Functions of OFCOM
Transferred and assigned functions
1. Functions and general powers of OFCOM
2. Transfer of functions of pre-commencement regulators
General duties in carrying out functions
3. General duties of OFCOM
4. Duties for the purpose of fulfilling Community obligations
5. Directions in respect of networks and spectrum functions
6. Duties to review regulatory burdens
7. Duty to carry out impact assessments
8. Duty to publish and meet promptness standards
9. Secretary of State's powers in relation to promptness standards
Accessible domestic communications apparatus
10. Duty to encourage availability of easily usable apparatus
Media literacy
11. Duty to promote media literacy
OFCOM's Content Board
12. Duty to establish and maintain Content Board
13. Functions of the Content Board
Functions for the protection of consumers
14. Consumer research
15. Duty to publish and take account of research
16. Consumer consultation
17. Membership etc. of the Consumer Panel
18. Committees and other procedure of the Consumer Panel
19. Power to amend remit of Consumer Panel
Advisory committees
20. Advisory committees for different parts of the United Kingdom
21. Advisory committee on elderly and disabled persons
International matters
22. Representation on international and other bodies
23. Directions for international purposes in respect of broadcasting functions
General information functions
24. Provision of information to the Secretary of State
25. Community requirement to provide information
26. Publication of information and advice for consumers etc.
Employment in broadcasting
27. Training and equality of opportunity
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Part 2
Networks, services and the radio spectrum
Chapter 1
Electronic communications networks and services
Preliminary
32. Meaning of electronic communications networks and services
Notification by providers
33. Advance notification to OFCOM
34. Designations and requirements for the purposes of s. 33
35. Notification of contraventions of s. 33
36. Enforcement notification for contravention of s. 33
37. Penalties for contravention of s. 33
Administrative charges imposed on providers
38. Fixing of charges
39. Supplemental provision about fixing charges
40. Notification of non-payment of charges
41. Penalties for non-payment of charges
42. Suspending service provision for non-payment
43. Enforcement of directions under s. 42
Register of providers required to notify or to pay charges
44. Duty of OFCOM to keep publicly accessible register
Conditions of entitlement to provide network or service etc.
45. Power of OFCOM to set conditions
46. Persons to whom conditions may apply
47. Test for setting or modifying conditions
48. Procedure for setting, modifying and revoking conditions
49. Directions and approvals for the purposes of a s. 45 condition
50. Delivery of copies of notifications etc.
General conditions: subject-matter
51. Matters to which general conditions may relate
General conditions: customer interests
52. Conditions relating to customer interests
53. Approval of codes of practice for the purposes of s. 52
54. Approval of dispute procedures for the purposes of s. 52
55. Orders by OFCOM in the absence of conditions under s. 52
General conditions: telephone numbers
56. The National Telephone Numbering Plan
57. Conditions to secure access to telephone numbers
58. Conditions about allocation and adoption of numbers
59. Telephone numbering conditions
conditions">67. Subject-matter of universal service conditions
68. Tariffs etc. for universal services
69. Directories and directory enquiry facilities
70. Review of compliance costs
71. Sharing of burden of universal service obligations
72. Report on sharing mechanism
Access-related conditions
73. Permitted subject-matter of access-related conditions
74. Specific types of access-related conditions
75. Conditional access systems and access to digital services
76. Modification and revocation of conditions imposed under s. 75
Privileged supplier conditions
77. Imposition of privileged supplier conditions
SMP conditions: procedure
78. Circumstances required for the setting of SMP conditions
79. Market power determinations
80. Proposals for identifying markets and for market power determinations
81. Delivery of copies of notifications under ss. 79 and 80
82. European Commission's powers in respect of proposals
83. Special rules for transnational markets
84. Review of services market identifications and determinations
85. Review of apparatus market identifications and determinations
86. Cases where review required
SMP services conditions: subject-matter
87. Conditions about network access etc.
88. Conditions about network access pricing etc.
89. Conditions about network access in exceptional cases
90. Conditions about carrier selection and pre-selection
91. Conditions about regulation of services etc. for end-users
92. Conditions about leased lines
SMP apparatus conditions: subject-matter
93. Conditions about apparatus supply
Enforcement of conditions
94. Notification of contravention of conditions
95. Enforcement notification for contravention of conditions
. Civil liability for breach of conditions or enforcement notification
OFCOM's duty to intervene on network access issues
105. Consideration and determination of network access questions
Electronic communications code
106. Application of the electronic communications code
107. Procedure for directions applying code
108. Register of persons in whose case code applies
109. Restrictions and conditions subject to which code applies
110. Enforcement of restrictions and conditions
111. Enforcement notification for contravention of code restrictions
112. Penalties for contravention of code restrictions
113. Suspension of application of code
114. Procedure for directions under s. 113
115. Modification and revocation of application of code
116. Notification of cessation by person to whom code applies
117. Transitional schemes on cessation of application of code
118. Compulsory acquisition of land etc.
119. Power to give assistance in relation to certain proceedings
Regulation of premium rate services
120. Conditions regulating premium rate services
121. Approval of code for premium rate services
122. Orders by OFCOM in the absence of a code under s. 121
123. Enforcement of s. 120 conditions
124. Suspending service provision for contraventions of s. 120 conditions
Offences relating to networks and services
125. Dishonestly obtaining electronic communications services
126. Possession or supply of apparatus etc. for contravening s. 125
127. Improper use of public electronic communications network
Persistent misuse of network or service
128. Notification of misuse of networks and services
129. Enforcement notifications for stopping persistent misuse
130. Penalties for persistent misuse
131. Statement of policy on persi
Notification of contravention of information requirements
139. Penalties for contravention of information requirements
140. Suspending service provision for information contraventions
141. Suspending apparatus supply for information contraventions
142. Procedure for directions under ss. 140 and 141
143. Enforcement of directions under ss. 140 and 141
144. Offences in connection with information requirements
145. Statement of policy on information gathering
146. Provision of information by OFCOM
Abolition of telecommunications licensing etc.
147. Repeal of provisions of Telecommunications Act 1984
Local authority powers in relation to networks and services
148. Powers of local authorities in connection with networks
Grants for networks and services in Northern Ireland
149. Grants by Department of Enterprise, Trade and Investment
150. Grants by district councils
Interpretation of Chapter 1
151. Interpretation of Chapter 1
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Chapter 2
Spectrum use
General functions relating to spectrum use
152. General functions of OFCOM in relation to radio spectrum
153. United Kingdom Plan for Frequency Authorisation
154. Duties of OFCOM when carrying out spectrum functions
155. Advisory service in relation to interference
156. Directions with respect to the radio spectrum
157. Procedure for directions under s. 156
Reservation of spectrum for multiplex use
158. Special duty in relation to television multiplexes
Recognised spectrum access
159. Grant of recognised spectrum access
160. Effect of grant of recognised spectrum access
161. Charges in respect of grants of recognised spectrum access
162. Conversion into and from wireless telegraphy licences
Crown use of the radio spectrum
163. Payments for use of radio spectrum by the Crown
Limitations and exemptions applied to spectrum use
164. Limitations on authorised spectrum use
165. Terms etc. of wireless telegraphy licences
166. Exemption from need for wireless telegraphy licence
Award and transfer of licences
167. Bidding for wireless telegraphy licences
168. Spectrum trading
Variation and revocation of licences
169. Variation and revocation of wireless telegraphy licences
Wireless telegraphy register
170. Wireless telegraphy register
Information requirements
171. Information requirements in relation to wireless telegraphy licences
Criminal proceedings etc.
172. Contraventions of conditions for use of wireless telegraphy
173. Meaning of "repeated contravention" in s. 172
174. Procedure for prosecutions of wireless telegraphy offences
175. Special procedure for contraventions by multiplex licence holders
176. Amount of penalty under s. 175
177. "Relevant amount of gross revenue" for
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Chapter 3
Disputes and appeals
Disputes
185. Reference of disputes to OFCOM
186. Action by OFCOM on dispute reference
187. Legal proceedings about referred disputes
188. Procedure for resolving disputes
189. Disputes involving other member States
190. Resolution of referred disputes
191. OFCOM's power to require information in connection with dispute
Appeals
192. Appeals against decisions by OFCOM, the Secretary of State etc.
193. Reference of price control matters to the Competition Commission
194. Composition of Competition Commission for price control references
195. Decisions of the Tribunal
196. Appeals from the Tribunal
Interpretation of Chapter 3
197. Interpretation of Chapter 3
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Part 3
Television and Radio Services
Chapter 1
The BBC, C4C the Welsh Authority and the Gaelic media service
The BBC
198. Functions of OFCOM in relation to the BBC
C4C
199. Functions of C4C
200. Removal of members of C4C
201. Deficits and surpluses of C4C
202. Borrowing limit for C4C
The Welsh Authority
203. Function of OFCOM in relation to the Welsh Authority
204. Welsh Authority's function of providing S4C and S4C Digital
205. Powers to provide other services
206. Other activities of Welsh Authority
207. Welsh Authority finances
The Gaelic Media Service
208. The Gaelic Media Service
209. Membership of the Service
210. Supplementary provisions about the Service
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Chapter 2
Regulatory Structure for Independent Television Services
Preliminary
211. Regulation of independent television services
212. Abolition of function of assigning television frequencies
213. Abolition of licensing for local cable systems
Channels 3 and 5
214. Digital Channel 3 and Channel 5 licences
215. Replacement of existing Channel 3 and Channel 5 licences
216. Renewal of Channel 3 and 5 licences
217. Financial terms of licence renewed under s. 216
The public teletext service
218. Duty to secure the provision of a public teletext service
219. Licensing of the public teletext service
220. Delegation of provision of public teletext service
221. Replacement of existing public teletext provider's licence
222. Renewal of public teletext licence
223. Financial terms of licence renewed under s. 222
Meaning of initial expiry date
224. Meaning of "initial expiry date"
Reviews relating to licensing of Channels 3 & 5 and teletext
225. Application for review of financial terms of replacement licences
226. Application for review of financial terms in consequence of new obligations
227. Reviews under ss. 225 and 226
228. Giving effect to reviews under ss. 225 and 226
229. Report in anticipation of new licensing round
230. Orders suspending rights of renewal
Replacement of Channel 4 licence
231. Replacement of Channel 4 licence
Television licensable content services
232. Meaning of "television licensable content service"
233. Services that are not television licensable content services
234. Modification of ss. 232 and 233
235. Licensing of television licensable content services
236. Direction to licensee to take remedial action
237. Penalties for contravention of licence condition or
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Chapter 3
Regulatory Structure for Independent Radio Services
Preliminary
245. Regulation of independent radio services
246. Abolition of function of assigning radio frequencies
Radio licensable content services
247. Meaning of "radio licensable content services"
248. Services that are not radio licensable content services
249. Modification of ss. 247 and 248
250. Licensing of radio licensable content services
251. Abolition of separate licences for certain sound services
Licence periods etc.
252. Extension of licence periods
253. Extension and modification of existing licences
254. Renewal of local licences
255. Extension of special application procedure for local licences
Provision of simulcast radio services
256. Definition of simulcast radio services
257. Promotion of simulcast radio services
Multiplexes broadcasting sound programmes
258. Radio multiplex services
259. Composition of services in radio multiplexes
260. Digital sound services for inclusion in non-radio multiplexes
261. Renewal of radio multiplex licences
Community radio
262. Community radio
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Chapter 4
Regulatory provisions
Application of regulatory regimes
263. Application of regulatory regimes
The public service remit for television
264. OFCOM reports on the fulfilment of the public service remit
265. Public service remits of licensed providers
266. Statements of programme policy
267. Changes of programme policy
268. Statements of service policy by the public teletext provider
269. Changes of service policy
270. Enforcement of public service remits
271. Power to amend public service remits
Must-offer obligations etc. affecting public service television
272. Must-offer obligations in relation to networks
273. Must-offer obligations in relation to satellite services
274. Securing reception of must-provide services in certain areas
275. Must-provide services for the purposes of s. 274
276. Co-operation with the public teletext provider
Programming quotas for public service television
277. Programming quotas for independent productions
278. Programming quotas for original productions
News provision etc. on public service television
279. News and current affairs programmes
280. Appointed news providers for Channel 3
281. Disqualification from appointment as news provider
282. Power to repeal or modify Channel 3 news provider provisions
283. News providers for Channel 5
284. News provision on the public teletext service
Independent and regional productions and programmes for public service television
285. Code relating to programme commissioning
286. Regional programme-making for Channels 3 and 5
287. Regional programmes on Channel 3
288. Regional programme-making for Channel 4
289. Regional matters in the public teletext service
Networking arrangements for Channel 3
290. Proposals for arrangements
298. Conditions prohibiting interference with other services
Sporting and other events of national interest
299. Categorisation of listed events
300. Effects of categorisation of listed events
301. Code relating to listed events
302. Regulations about coverage of listed events
Television services for the deaf and visually impaired
303. Code relating to provision for the deaf and visually impaired
304. Procedure for issuing and revising code under s. 303
305. Meaning of "relevant date" in s. 303
306. Power to modify targets in s. 303
307. Observance of code under s. 303
308. Assistance for the visually impaired with the public teletext service
Programming quotas for digital television programme services
309. Quotas for independent programmes
Regulation of electronic programme guides
310. Code of practice for electronic programme guides
311. Conditions to comply with code under s. 310
Character and coverage of radio services
312. Character and coverage of sound broadcasting services
313. Consultation about change of character of local services
314. Local content and character of local sound broadcasting services
315. Variations of radio multiplex licences affecting service characteristics
Competition between licensed providers etc.
316. Conditions relating to competition matters
317. Exercise of Broadcasting Act powers for a competition purpose
318. Review of powers exercised for competition purposes
Programme and fairness standards for television and radio
319. OFCOM's standards code
320. Special impartiality requirements
321. Objectives for advertisements and sponsorship
322. Supplementary powers relating to advertising
323. Modification of matters to be taken into account under s. 319
324. Setting and publication of standard
title="Party political broadcasts">333. Party political broadcasts
Monitoring of programmes
334. Retention and production of recordings
International obligations
335. Conditions securing compliance with international obligations
Government requirements for licensed services
336. Government requirements for licensed services
Equal opportunities and training
337. Promotion of equal opportunities and training
Corresponding rules for the BBC and Welsh Authority
338. Corresponding rules for the BBC and the Welsh Authority
Enforcement against the Welsh Authority
339. Review of fulfilment by Welsh Authority of public service remits
340. Directions to Welsh Authority to take remedial action
341. Imposition of penalties on the Welsh Authority
342. Contraventions recorded in Welsh Authority's annual report
343. Provision of information by Welsh Authority
Enforcement of licence conditions
344. Transmission of statement of findings
345. Financial penalties imposable on licence holders
346. Recovery of fees and penalties
Broadcasting Act licence fees
347. Statement of charging principles
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Chapter 5
Media ownership and control
Restrictions on licence holders
348. Modification of disqualification provisions
349. Licence holding by local authorities
350. Relaxation of licence-holding restrictions
Changes of control
351. Changes of control of Channel 3 services
352. Action following review under s. 351
353. Changes of control of Channel 5
354. Action following review under s. 353
355. Variation of local licence following change of control
356. Action following review under s. 355
Meaning of control
357. Meaning of "control"
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Chapter 6
Other provisions about television and radio services
Annual report on television and radio
358. Annual factual and statistical report
Community radio and local digital television
359. Grants to providers
Supplemental provisions of Part 3
360. Amendments of the 1990 and 1996 Acts
361. Meaning of "available for reception by members of the public"
362. Interpretation of Part 3
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Part 4
Licensing of TV reception
363. Licence required for use of TV receiver
364. TV licences
365. TV licence fees
366. Powers to enforce TV licensing
367. Interpretation of provisions about dealer notification
368. Meanings of "television receiver" and "use"
Part 5
Competition in communications markets
Chapter 1
Functions of OFCOM under competition legislation
369. Matters in relation to which OFCOM have competition functions
370. OFCOM's functions under Part 4 of the Enterprise Act 2002
371. OFCOM's functions under the Competition Act 1998
372. Application of the Competition Act 1998 to news provision
Chapter 2
Media mergers
Introductory
373. Repeal of existing newspaper merger regime
374. Repeal of exclusion for newspaper mergers from general merger controls
Adaptation for media mergers of main merger regime
375. Media public interest considerations
376. Adaptation of role of OFT in initial investigations and reports
377. Additional investigation and report by OFCOM
Extension of special public interest regime
378. Extension of special public interest regime for certain media mergers
379. Adaptation of role of OFT in special public interest regime
380. Additional investigation and report by OFCOM: special public interest cases
New general functions in relation to media mergers
381. Public consultation in relation to media mergers
382. General information duties in relation to media mergers
383. Advice and information in relation to media mergers
384. General advisory functions of OFCOM in relation to media mergers
385. Other general functions of OFCOM in relation to media mergers
386. Monitoring role for OFT in relation to media mergers
Supplemental provisions of Chapter 2
387. Enforcement powers in relation to newspaper and other media mergers
388. Alterations concerning newspaper panel of Competition Commission
389. Further provision in connection with media mergers
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Part 6
Miscellaneous and Supplemental
Annual report
390. Annual report on the Secretary of State's functions
Review of media ownership
391. Review of media ownership
Guidelines as to penalties
392. Penalties imposed by OFCOM
Disclosure of information
393. General restrictions on disclosure of information
Notifications etc. and electronic working
394. Service of notifications and other documents
395. Notifications and documents in electronic form
396. Timing and location of things done electronically
Other miscellaneous provisions
397. Purchase of Duchy of Lancaster land
398. Repeal of certain provisions of the Telecommunications Act 1984
Supplemental
399. Expenses
400. Destination of licence fees and penalties
401. Power of OFCOM to retain costs of carrying out spectrum functions
402. Power of Secretary of State to make orders and regulations
403. Regulations and orders made by OFCOM
404. Criminal liability of company directors etc.
405. General interpretation
406. Minor and consequential amendments, transitionals and repeals
407. Pre-consolidation amendments
408. Transitional provision for anticipatory carrying out of functions
409. Modifications consequential on regulations implementing Directives
410. Application of enactments to territorial sea and other waters
411. Short title, commencement and extent
Schedule 1
Functions transferred to OFCOM
Schedule 2
Transfer schemes
Schedule 3
Amendments of Schedule 2 to the Telecommunications Act 1984
Schedule 4
Compulsory purchase and entry for exploratory purposes
Schedule 5
Procedure for grants of recognised spectrum access
Schedule 6
Fixed penalties for wireless telegraphy offences
Schedule 7
Seizure and forfeiture of apparatus
Schedule 8
Decisions not subject to appeal
Schedule 9
Arrangements about carrying on of C4C's activities
Schedule 10
Licensing the public teletext service
Part 1
Applications for and award of licence
Part 2
Conditions and enforcement of licence
Part 3
Interpretation of Schedule
Schedule 11
Approval, imposition and modification of networking arrangements
Schedule 12
Corresponding obligations of the BBC and Welsh Authority
Part 1
The BBC
Part 2
The Welsh Authority
Schedule 13
Financial penalties under the Broadcasting Acts
Part 1
Broadcasting Act 1990
Part 2
Broadcasting Act 1996
Schedule 14
Media ownership rules
Part 1
Channel 3 services
Part 2
Radio multiplex services
Part 3
Local sound programme services
Part 4
Religious bodies etc.
Part 5
Supplemental provisions of Schedule
Schedule 15
Amendments of Broadcasting Acts
Part 1
Amendments of the 1990 Act
Part 2
Amendments of the 1996 Act
Schedule 16
Further amendments in connection with media mergers
Schedule 17
Minor and Consequential Amendments
Schedule 18
Transitional Provisions
Schedule 19
Repeals
An Act to confer functions on the Office of Communications; to make provision about the regulation of the provision of electronic communications networks and services and of the use of the electro-magnetic spectrum; to make provision about the regulation of broadcasting and of the provision of television and radio services; to make provision about mergers involving newspaper and other media enterprises and, in that connection, to amend the Enterprise Act 2002; and for connected purposes.
[17th July 2003]
Be it enacted by the Queen's most Excellent Majesty, by and with the advice and consent of the Lords Spiritual and Temporal, and Commons, in this present Parliament assembled, and by the authority of the same, as follows:--
Part 1 Functions of OFCOM
Transferred and assigned functions
1 Functions and general powers of OFCOM
(1) The Office of Communications ("OFCOM") shall have the following functions--
(a) the functions transferred to OFCOM under section 2; and
(b) such other functions as may be conferred on OFCOM by or under any enactment (including this Act).
(2) OFCOM shall also have any functions in relation to telephone numbers that are conferred on them by the law of the Isle of Man or of any of the Channel Islands.
(3) OFCOM may do anything which appears to them to be incidental or conducive to the carrying out of their functions, including borrow money.
(4) OFCOM are not to borrow money except with the consent of the Secretary of State, or in accordance with a general authorisation given by him.
(5) OFCOM's powers under subsection (3) include, in particular--
(a) power to undertake research and development work in connection with any matter in relation to which they have functions;
(b) power to promote the carrying out of such research and development by others, or otherwise to arrange for it to be carried out by others;
(c) power to institute and carry on criminal proceedings in England and Wales or Northern Ireland for an offence relating to a matter in relation to which they have functions; and
(d) power, in such cases and in such circumstances as they may think fit, to make payments (where no legal liability arises) to persons adversely affected by the carrying out by OFCOM of any of their functions.
(6) In exercise of their powers under subsection (3), OFCOM must establish and maintain separate offices in each of the following parts of the United Kingdom--
(a) England;
(b) Wales;
(c) Scotland; and
(d) Northern Ireland.
(7) Part 2 of the Deregulation and Contracting Out Act 1994 (c. 40) (contracting out) is to have effect in relation to the functions conferred on OFCOM by or under any enactment as if--
(a) OFCOM were an office holder within the meaning of that Part; and
(b) a power of OFCOM to make subordinate legislation were excluded from section 69 of that Act to the extent only that it is exercisable by statutory instrument.
(8) In this section "telephone numbers" has the same meaning as in Chapter 1 of Part 2.
2 Transfer of functions of pre-commencement regulators
(1) As from such date as the Secretary of State may appoint for the coming into force of this section, the functions that are set out in Schedule 1 (functions of the Secretary of State and of the pre-commencement regulators) shall become functions of OFCOM in accordance with that Schedule.
(2) References in any enactment to a person who is a person from whom functions are transferred by virtue of this section are to have effect, so far as necessary for the purposes of the transfers, as references to OFCOM.
(3) The functions of OFCOM are to include the carrying out of the transferred functions, at times after the time when they become functions of OFCOM, in relation to anything occurring before that time.
(4) The provisions of this section have effect subject to--
(a) the modifications made by this Act of the enactments relating to the transferred functions; and
(b) any express transitional or consequential provisions made by or under this Act in relation to those enactments.
General duties in carrying out functions
3 General duties of OFCOM
(1) It shall be the principal duty of OFCOM, in carrying out their functions--
(a) to further the interests of citizens in relation to communications matters; and
(b) to further the interests of consumers in relevant markets, where appropriate by promoting competition.
(2) The things which, by virtue of subsection (1), OFCOM are required to secure in the carrying out of their functions include, in particular, each of the following--
(a) the optimal use for wireless telegraphy of the electro-magnetic spectrum;
(b) the availability throughout the United Kingdom of a wide range of electronic communications services;
(c) the availability throughout the United Kingdom of a wide range of television and radio services which (taken as a whole) are both of high quality and calculated to appeal to a variety of tastes and interests;
(d) the maintenance of a sufficient plurality of providers of different television and radio services;
(e) the application, in the case of all television and radio services, of standards that provide adequate protection to members of the public from the inclusion of offensive and harmful material in such services;
(f) the application, in the case of all television and radio services, of standards that provide adequate protection to members of the public and all other persons from both--
(i) unfair treatment in programmes included in such services; and
(ii) unwarranted infringements of privacy resulting from activities carried on for the purposes of such services.
(3) In performing their duties under subsection (1), OFCOM must have regard, in all cases, to--
(a) the principles under which regulatory activities should be transparent, accountable, proportionate, consistent and targeted only at cases in which action is needed; and
(b) any other principles appearing to OFCOM to represent the best regulatory practice.
(4) OFCOM must also have regard, in performing those duties, to such of the following as appear to them to be relevant in the circumstances--
(a) the desirability of promoting the fulfilment of the purposes of public service television broadcasting in the United Kingdom;
(b) the desirability of promoting competition in relevant markets;
(c) the desirability of promoting and facilitating the development and use of effective forms of self-regulation;
(d) the desirability of encouraging investment and innovation in relevant markets;
(e) the desirability of encouraging the availability and use of high speed data transfer services throughout the United Kingdom;
(f) the different needs and interests, so far as the use of the electro-magnetic spectrum for wireless telegraphy is concerned, of all persons who may wish to make use of it;
(g) the need to secure that the application in the case of television and radio services of standards falling within subsection (2)(e) and (f) is in the manner that best guarantees an appropriate level of freedom of expression;
(h) the vulnerability of children and of others whose circumstances appear to OFCOM to put them in need of special protection;
(i) the needs of persons with disabilities, of the elderly and of those on low incomes;
(j) the desirability of preventing crime and disorder;
(k) the opinions of consumers in relevant markets and of members of the public generally;
(l) the different interests of persons in the different parts of the United Kingdom, of the different ethnic communities within the United Kingdom and of persons living in rural and in urban areas;
(m) the extent to which, in the circumstances of the case, the furthering or securing of the matters mentioned in subsections (1) and (2) is reasonably practicable.
(5) In performing their duty under this section of furthering the interests of consumers, OFCOM must have regard, in particular, to the interests of those consumers in respect of choice, price, quality of service and value for money.
(6) Where it appears to OFCOM, in relation to the carrying out of any of the functions mentioned in section 4(1), that any of their general duties conflict with one or more of their duties under sections 4, 24 and 25, priority must be given to their duties under those sections.
(7) Where it appears to OFCOM that any of their general duties conflict with each other in a particular case, they must secure that the conflict is resolved in the manner they think best in the circumstances.
(8) Where OFCOM resolve a conflict in an important case between their duties under paragraphs (a) and (b) of subsection (1), they must publish a statement setting out--
(a) the nature of the conflict;
(b) the manner in which they have decided to resolve it; and
(c) the reasons for their decision to resolve it in that manner.
(9) Where OFCOM are required to publish a statement under subsection (8), they must--
(a) publish it as soon as possible after making their decision but not while they would (apart from a statutory requirement to publish) be subject to an obligation not to publish a matter that needs to be included in the statement; and
(b) so publish it in such manner as they consider appropriate for bringing it to the attention of the persons who, in OFCOM's opinion, are likely to be affected by the matters to which the decision relates.
(10) Every report under paragraph 12 of the Schedule to the Office of Communications Act 2002 (c. 11) (OFCOM's annual report) for a financial year must contain a summary of the manner in which, in that year, OFCOM resolved conflicts arising in important cases between their general duties.
(11) A case is an important case for the purposes of subsection (8) or (10) only if--
(a) it involved one or more of the matters mentioned in subsection (12); or
(b) it otherwise appears to OFCOM to have been of unusual importance.
(12) Those matters are--
(a) a major change in the activities carried on by OFCOM;
(b) matters likely to have a significant impact on persons carrying on businesses in any of the relevant markets; or
(c) matters likely to have a significant impact on the general public in the United Kingdom or in a part of the United Kingdom.
(13) This section is subject to sections 370(11) and 371(11) of this Act and to section 119A(4) of the Enterprise Act 2002 (c. 40) (which applies to functions conferred on OFCOM by Chapter 2 of Part 5 of this Act).
(14) In this section--
"citizens" means all members of the public in the United Kingdom;
"communications matters" means the matters in relation to which OFCOM have functions;
"general duties", in relation to OFCOM, means--
(a)
their duties under subsections (1) to (5); and
(b)
the duty which, under section 107(5), is to rank equally for the purposes of subsections (6) and (7) with their duties under this section;
"relevant markets" means markets for any of the services, facilities, apparatus or directories in relation to which OFCOM have functions.
4 Duties for the purpose of fulfilling Community obligations
(1) This section applies to the following functions of OFCOM--
(a) their functions under Chapter 1 of Part 2;
(b) their functions under the enactments relating to the management of the radio spectrum;
(c) their functions under Chapter 3 of Part 2 in relation to disputes referred to them under section 185;
(d) their functions under sections 24 and 25 so far as they relate to information required for purposes connected with matters in relation to which functions specified in this subsection are conferred on OFCOM; and
(e) their functions under section 26 so far as they are carried out for the purpose of making information available to persons mentioned in subsection (2)(a) to (c) of that section.
(2) It shall be the duty of OFCOM, in carrying out any of those functions, to act in accordance with the six Community requirements (which give effect, amongst other things, to the requirements of Article 8 of the Framework Directive and are to be read accordingly).
(3) The first Community requirement is a requirement to promote competition--
(a) in relation to the provision of electronic communications networks and electronic communications services;
(b) in relation to the provision and making available of services and facilities that are provided or made available in association with the provision of electronic communications networks or electronic communications services; and
(c) in relation to the supply of directories capable of being used in connection with the use of electronic communications networks or electronic communications services.
(4) The second Community requirement is a requirement to secure that OFCOM's activities contribute to the development of the European internal market.
(5) The third Community requirement is a requirement to promote the interests of all persons who are citizens of the European Union (within the meaning of Article 17 of the Treaty establishing the European Community).
(6) The fourth Community requirement is a requirement to take account of the desirability of OFCOM's carrying out their functions in a manner which, so far as practicable, does not favour--
(a) one form of electronic communications network, electronic communications service or associated facility; or
(b) one means of providing or making available such a network, service or facility,
over another.
(7) The fifth Community requirement is a requirement to encourage, to such extent as OFCOM consider appropriate for the purpose mentioned in subsection (8), the provision of network access and service interoperability.
(8) That purpose is the purpose of securing--
(a) efficiency and sustainable competition in the markets for electronic communications networks, electronic communications services and associated facilities; and
(b) the maximum benefit for the persons who are customers of communications providers and of persons who make such facilities available.
(9) The sixth Community requirement is a requirement to encourage such compliance with the standards mentioned in subsection (10) as is necessary for--
(a) facilitating service interoperability; and
(b) securing freedom of choice for the customers of communications providers.
(10) Those standards are--
(a) standards or specifications from time to time drawn up and published in accordance with Article 17 of the Framework Directive;
(b) the standards and specifications from time to time adopted by--
(i) the European Committee for Standardisation;
(ii) the European Committee for Electrotechnical Standardisation; or
(iii) the European Telecommunications Standards Institute; and
(c) the international standards and recommendations from time to time adopted by--
(i) the International Telecommunication Union;
(ii) the International Organisation for Standardisation; or
(iii) the International Electrotechnical Committee.
(11) Where it appears to OFCOM that any of the Community requirements conflict with each other, they must secure that the conflict is resolved in the manner they think best in the circumstances.
(12) In this section--
"the Framework Directive" means Directive 2002/21/EC of the European Parliament and of the Council on a common regulatory framework for electronic communications networks and services;
"network access" and "service interoperability" each has the same meaning as in Chapter 1 of Part 2.
5 Directions in respect of networks and spectrum functions
(1) This section applies to the following functions of OFCOM--
(a) their functions under Part 2; and
(b) their functions under the enactments relating to the management of the radio spectrum that are not contained in that Part.
(2) It shall be the duty of OFCOM to carry out those functions in accordance with such general or specific directions as may be given to them by the Secretary of State.
(3) The Secretary of State's power to give directions under this section shall be confined to a power to give directions for one or more of the following purposes--
(a) in the interests of national security;
(b) in the interests of relations with the government of a country or territory outside the United Kingdom;
(c) for the purpose of securing compliance with international obligations of the United Kingdom;
(d) in the interests of the safety of the public or of public health.
(4) The Secretary of State is not entitled by virtue of any provision of this section to direct OFCOM to suspend or restrict--
(a) a person's entitlement to provide an electronic communications network or electronic communications service; or
(b) a person's entitlement to make available associated facilities.
(5) The Secretary of State must publish a direction under this section in such manner as appears to him to be appropriate for bringing it to the attention of the persons who, in his opinion, are likely to be affected by it.
(6) The Secretary of State is not required by subsection (5) to publish a direction, and he may exclude matter from a direction he does publish, if he considers the publication of the direction or matter to be--
(a) against the interests of national security; or
(b) against the interests of relations with the government of a country or territory outside the United Kingdom.
(7) Subsection (4) does not affect the Secretary of State's powers under section 132.
6 Duties to review regulatory burdens
(1) OFCOM must keep the carrying out of their functions under review with a view to securing that regulation by OFCOM does not involve--
(a) the imposition of burdens which are unnecessary; or
(b) the maintenance of burdens which have become unnecessary.
(2) In reviewing their functions under this section it shall be the duty of OFCOM--
(a) to have regard to the extent to which the matters which they are required under section 3 to further or to secure are already furthered or secured, or are likely to be furthered or secured, by effective self-regulation; and
(b) in the light of that, to consider to what extent it would be appropriate to remove or reduce regulatory burdens imposed by OFCOM.
(3) In determining for the purposes of this section whether procedures for self-regulation are effective OFCOM must consider, in particular--
(a) whether those procedures are administered by a person who is sufficiently independent of the persons who may be subjected to the procedures; and
(b) whether adequate arrangements are in force for funding the activities of that person in relation to those procedures.
(4) OFCOM must, from time to time, publish a statement setting out how they propose, during the period for which the statement is made, to secure that regulation by OFCOM does not involve the imposition or maintenance of unnecessary burdens.
(5) The first statement to be published under this section--
(a) must be published as soon as practicable after the commencement of this section; and
(b) shall be a statement for the period of twelve months beginning with the day of its publication.
(6) A subsequent statement--
(a) must be published during the period to which the previous statement related; and
(b) must be a statement for the period of twelve months beginning with the end of the previous period.
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